RETURNS & REFUND INFO/POLICY

Want to return you’re order for exchange or store credit?
All you have to do is send us an email to saltedclothinguk@gmail.com with you’re name & order number or use the contact form on our website to let us know & once you’re return is accepted we will send you the return details.

PLEASE NOTE all orders are only subject to exchange or store credit unless deemed faulty.

ALL SALE ITEMS ARE NON-RETURNABLE & NON-REFUNDABLE!!!

Returns are ONLY accepted within 14 days of you receiving you’re order , the items must be..

• Returned in the same condition they were sent (this includes any protective packaging the item came in on delivery)

• They must be unworn / show no signs of wear.

For hygiene reasons we cannot accept back any swimwear / body suits or intimate items.

We reserve the right to refuse any returns that we deem do not reach these requirements .

This includes make up stains , perfume, body odour etc.

* All return postage costs need to be covered by the customer.

* IT CAN TAKE UPTO 7 WORKING DAYS FOR US TO PROCESS ALL RETURNS , ONCE PROCESSED WE CAN THEN BEGIN THE EXCHANGE PROCESS OR ALTERNATIVELY SEND YOU YOU’RE STORE CREDIT*

REFUND INFORMATION.

If you have been offered a refund due to an ongoing order issue or we have accepted one for a faulty item , REFUNDS CAN TAKE 7-20 WORKING DAYS TO SHOW/CLEAR IN YOU’RE ACCOUNT (working days do not include weekends or bank holidays.)

You will be refunded to the card/account used when purchasing.